Privacy policy
This policy explains how Ludopat handles personal data, in line with the Nigeria Data Protection Act 2023.
What we collect
- Account details: name, email, password (stored only as a secure hash), country, state, date of birth.
- Identity (KYC) details and documents when you verify your identity.
- Payment and bank details needed to process deposits and withdrawals (card details are handled by Paystack, never by us).
- Game, transaction and security records, including IP addresses and device identifiers.
Why
To run your account and games, process payments, meet anti-money-laundering and age-verification obligations, prevent fraud and keep the platform secure.
How it is protected
Identity and bank numbers are encrypted at rest, documents are stored privately and every staff access is logged. Data is shared only with service providers we rely on (such as Paystack and our email provider) and with authorities where the law requires.
How long
Financial and KYC records are kept for at least five years after your account closes, as anti-money-laundering law requires. Other data is deleted when no longer needed.
Your rights
You can ask to access, correct or delete your data, or object to its use, by emailing support from your registered address. Some records must be kept by law.